Vinted Shoppers Share Displeasure Over Size Changes
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
This online marketplace has altered its size classifications for female and kids' apparel without notifying all shoppers about the modification.
Online Platforms Backlash
Many shoppers and sellers are expressing on platforms stating that platform listings now display a modified sizing category than originally posted because of the remapping.
The company said the revised method more closely matches similar services.
The platform has recommended to examine their items and update the measurements by hand when needed, causing user dissatisfaction.
Size Classification Updates
Before the change, the sizes had both a single numeric size and a letter, for instance S/8 or M/10.
The revised method features an alphabetical indicator and numerical range for example S/UK 8-10.
In some cases, the measurements have been reclassified - such as a large size was formerly size 12 but now shows as UK 16-18.
User Experiences
A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Stephanie Gallen, from Glasgow, stated items she posted on Vinted with size 14 labels were displaying on the service as measurements 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Manual Updates
A different user, located in England, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".
"For me this is particularly frustrating, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she stated.
Service Background
The platform boasts over 100 million users, comprising 18 million UK members.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This represents another occasion when a surprising modification to the app has proved unpopular: previously, the platform withdrew an update regarding delivery choices after backlash from users.